General Data Protection Regulation (GDPR)
We are committed to implementing and adhering to the EU General Data Protection Regulation (GDPR), which is a legal framework that sets guidelines for the collection and processing of personal information from individuals who live in the European Union.
Our legal basis for collecting data
Organisations are permitted to process data if they have a legal basis for doing so. The Better Days for Men Foundation processes data on the basis that:
- express and informed consent has been given by the person whose data is being processed; and/or
- we have legitimate interest in processing the data; and/or
- it is necessary in relation to a contract or agreement which the person has entered into or because the person has asked for something to be done so they can enter into a contract or agreement; and/or
- we have a legal obligation to process data.
Where we rely solely on consent as the basis for processing data, we are required to obtain your explicit consent and you can modify or withdraw this consent at any time by notifying us in writing, although this may affect the extent to which we are able to provide services to or interact with you in the future.
What data we collect
We collect information you provide such as your name, email address or other contact details when you submit these to us through this website, or through your correspondence with us, or when you sign up to receive emails or e-newsletters from us. If you ask us to post anything to you, we will ask you to provide your postal address. If you subscribe to a sms-based service, we will ask you to provide your mobile number.
We also collect information from your use of our website, including your IP address, how much time you spend on our website and what you view. This information is not connected to you personally and is in aggregate form. This kind of data helps us to understand how visitors to our website use it so that future website development can better meet the needs of our users.
How we collect it
We normally collect data in three ways:
- through our website if you contact us via our online contact form (unless you have chosen to make contact anonymously); and/or
- indirectly through third parties, such as our bank (when you make donations, if you have not chosen to make it anonymous) or MailChimp/Zoho email campaigns (if you sign up on our website to receive our e-newsletter); and/or
- directly from people at events, over the phone, or by email, text or other communication.
How we use your data and for what purpose
We use your information to send you our occasional newsletter and information about our services, consultations, events and fundraising campaigns, if you have agreed to receive correspondence from us.
Sometimes it is necessary for us to process your data for us to comply with our legal obligations, for example if we need to send Gift Aid information to HMRC.
We collect data from our website for a number of reasons, primarily to provide you with the most useful and relevant information and services. We do this through collecting personal data volunteered by you online, as well as analysing anonymous, or aggregate, data.
In some areas of our website, for example forms and emails, we may collect personal data such as your name, address, telephone number, email and other personal information. We use this information only for the reason you have supplied it or any other reason for which you have given us permission to do so, and we ask for no more information than is necessary for the expressed purpose. You may choose not to provide such personally identifiable information, but this may limit our ability to provide you with a specific service, content or help.
Where relevant and possible, information is provided at the point of collection, to explain why the data is being collected and how it will be used. In some cases, we may ask you to ‘opt-in’ to receive future communications including email or to ‘opt-out’ if you do not want future communications from us, by ticking an ‘unsubscribe’ box.
Should it be necessary to collect sensitive personal data, you will be asked for your consent for us to process this data and in such cases, we will explain why we are asking for it.
In some circumstances, we collect data using cookies. A “cookie” is a piece of software or alphanumeric identifier that attaches to the hard drive of your computer and remembers information about the configuration of your computer. Cookies allow a website to remember who you are, so that when you visit it again, it recognises you as a visitor and can help you with personalised information in filling out forms, for instance, or signing in. Most browsers allow you to turn off the cookie function, if you wish to do so.
http://www.cookiecentral.com is a good place to look if you would like more information on internet cookies.
How we use your data
We collect information on what pages are accessed or visited by users using a statistic counter, as well as information volunteered by users, such as survey information and/or site registrations. We use this information for internal review, in order to improve the content of this website and to notify users about updates on this website.
We may also use the data we collect to process donations, and any other transactions, e.g. ticket purchases or payment for training or events. We also collect data in order to fulfil certain legal requirements, e.g. Examination of Accounts, Gift Aid claims etc.
The data we gather also helps us to send you the right thing at the right time -– whether a receipt for a donation, an event ticket, or information from us that may be of interest to you.
If we have your consent, we will also use your email address to contact you every so often with an e-newsletter that contains information about our latest news, upcoming events, and ongoing fundraising or other campaigns.
Our policy is to email you only if you have indicated that you would like to receive electronic communication from us. All our e-newsletters will give you the opportunity to decline future emails from us.
Security, retention and deletion of data
We take reasonable steps to ensure that any information we hold about you is protected, and have put in place suitable physical, electronic and managerial procedures to safeguard and secure the data we process. Persons processing data on behalf of The Better Days for Men Foundation do so in accordance with this policy.
Any online financial transactions are processed through secure sites and services, which use Secure Socket Layer (SSL) software, which encrypts information given over the internet. The software scrambles data transmitted between your computer and their server, where it is unscrambled securely.
We use marketing automation platforms like MailChimp/Zoho email campaigns to send you e-newsletters (if you have consented to receiving them), and to track whether you have chosen to unsubscribe (so that we can amend our own records to ensure you do not receive communications from us that you have explicitly chosen not to receive). MailChimp has taken the necessary steps to be GDPR-compliant. For more information please check out their GDPR FAQs Here.
Your data will only be retained for the duration of the purpose for which it was collected, subject to any legal requirements to hold data for a specified period.
You, as the data subject, may request deletion of your data at any time in writing, subject to any overriding legal requirement for its retention, such as the need to retain donation and Gift Aid records for financial audits.
It is your right to request and receive details of the information we hold about you. For a copy of your personal information held by us, please write to the address below. We will normally respond within 10 working days of receiving your letter. Make sure you also send us proof of identity, such as a copy of your passport or driver’s license, to ensure that we can suitably identify you.
The Better Days for Men Foundation
c/o Cannons Law Practice
158 Hyndland Road
For more information about data protection and your rights, please see the Information Commissioner’s information commissioner’s website at https://ico.org.uk/for-the-public
Respecting your privacy
We do not sell, rent or pass on any information about you to other organisations. However, we may need to pass on information when required by law or by a regulatory body e.g. for a Gift Aid audit by HMRC or if asked for details by a law enforcement agency or to enforce our legal rights
We may provide third parties with overall information about visitors and users to our website, but this information, as explained above, is both aggregate and anonymous. We are committed to respecting your privacy.
We want to make sure the information we hold about you is correct. If you spot any errors, or if your contact details change, or if you do not wish to receive information about The Better Days for Men Foundation, then please do let us know. You can contact us by email: firstname.lastname@example.org
Keeping in touch with us